MTN, Airtel Suspend Airtime, Data Borrowing Services

Millions of Nigerians, particularly low-income individuals, students, and small businesses, relied on these services during a period of cash shortages.
Millions of Nigerians, particularly low-income individuals, students, and small businesses, relied on these services during a period of cash shortages.

LAGOS, Nigeria

Nigeria’s leading telecommunications operators, MTN and Airtel, have temporarily suspended their credit and data lending services. This move follows new regulatory requirements from the Federal Competition and Consumer Protection Commission (FCCPC).

MTN Nigeria has suspended its Xtratime and XtraByte services, effective around April 12, 2026. The company notified the Nigerian Exchange Limited on April 16, citing the need to comply with the FCCPC’s 2025 Digital, Electronic, Online, or Non-Traditional Consumer Lending Regulations.

Airtel Nigeria also suspended its equivalent credit and data lending services shortly after MTN’s announcement.

These services previously allowed prepaid subscribers to borrow credit and repay it with their next top-up.  Millions of Nigerians, particularly low-income individuals, students, and small businesses, relied on these services during a period of cash shortages.

Subscribers expressed their frustration online, as they are now forced to use direct top-ups exclusively for their calls and data. Both operators reassured their customers that traditional purchase options remain fully available and that the suspension is not expected to significantly impact their operations.

The pause is described as temporary, pending the completion of necessary compliance procedures. This measure is part of broader efforts to regulate digital lending and protect consumers. A recent court injunction has created confusion by limiting the application of certain FCCPC rules, and the situation continues to evolve.